When a Great Restaurant Struggles, It’s Not Because of the Food — It’s Because of Visibility.

Your Best Marketing Starts with Happy Customers. Amplify Their Voices Online with Smart Reviews Management.

You create the magic in your restaurant; we'll make sure it shines online. With Smart Review Management handling your reviews, you can dedicate yourself to delighting your guests.

Why Choose Smart Reviews Management?

Great food isn't enough if no one sees it. We help happy customers become your best marketing.

More Visibility, More Customers: Get found online by managing and showcasing your positive reviews.
Turn Happy Diners into Your Marketing Team: Easily encourage and amplify positive feedback.
Control Your Online Reputation: Address concerns and highlight the great things people say about you.

Focus on Your Restaurant, Not Reviews: We handle the online buzz, so you can focus on your guests.

See How Smart Reviews Management Solves Your Biggest Challenges

Automate Review Requests

Save hours with automated emails, WhatsApp messages, and QR codes that encourage satisfied customers to leave positive reviews.

Get Positive Reviews, Avoid Negative Ones

Share glowing feedback publicly while privately addressing critical feedback to protect your reputation.

Unified Review Dashboard

Simplify your workflow with a single hub to view, respond, and manage reviews across multiple platforms.

Unlimited QR Codes for Instant Reviews

Place QR codes at strategic locations in your restaurant for easy, on-the-spot reviews.

Unlimited Review Requests via Email & WhatsApp

Reach out to every customer, ensuring no opportunity for feedback is missed.

Social Proof Widgets for Your Website

Build trust instantly by showcasing real reviews directly on your site.

Analytics & Insights

Make data-driven decisions with detailed insights into your review performance.

Auto-Generated Social Media Posts

Effortlessly keep your social profiles active with automated posts showcasing your best reviews.

AI-Powered Review Responses

Engage with your customers professionally and quickly using AI-generated responses for every review.

API Integration

Integrate SRM with your CRM, POS, and other tools to streamline your operations.

High-Priority Expert Support

Get personalized assistance based on your plan: from email to dedicated WhatsApp support groups.

Automate Review Requests 🚀

💡 The Challenge: You're likely finding that constantly asking for reviews eats up precious time, and even happy customers often don't leave them.

🔥 SRM's Solution: Imagine setting it once and letting it go! We automate review requests via email, WhatsApp, and QR codes, ensuring your satisfied customers are prompted to share their positive feedback.

✅Your Benefit: Stop wasting time chasing reviews. Let automation work for you, consistently building your positive online presence while you focus on your restaurant.

🚀 Get More Positive Reviews While Managing Negative Feedback Privately

💡 The Challenge: Negative reviews can hurt your restaurant's reputation, while happy customers often don't publicly share their great experiences.

🔥 SRM's Solution:

Shine Online: Great (4 & 5-star) reviews are automatically shared on Google and Facebook 🌟.
Handle Privately: Less-than-great (1, 2, & 3-star) reviews come directly to you 💬, so you can address them personally.

✅ Your Benefit: Protect your online reputation by amplifying positive feedback and privately resolving concerns, turning every review into an opportunity to build trust and grow your business 🌱.

One Dashboard for All Your Reviews 📊

💡 The Challenge: Checking reviews on different websites takes too much time.

🔥 SRM's Solution: See all your Google, Facebook, and other reviews in one easy place. Read and reply to everything on a single screen.

✅ Your Benefit: Save time and effort by managing all your online feedback in one simple dashboard, so you can quickly see what people are saying and respond faster 🚀.

Unlimited QR Codes for Instant Feedback ⚡

💡 The Challenge: In-person requests get forgotten, and follow-ups rarely happen.

🔥 SRM's Solution: Place unlimited QR codes on tables, menus, and counters.

✅ Your Benefit: Get more good reviews right away from satisfied diners in Dubai while they're still in your restaurant. This helps your online reputation here without any extra work for you 🚀.

Unlimited Review Requests via 📩 Email &
💬 WhatsApp

💡 The Challenge: You know how it is – trying to personally follow up with every customer for a review? It becomes difficult!.

🔥 SRM's Solution: Imagine this: with just one click, you can automatically send review requests to all your happy customers via email and WhatsApp. It's like having a dedicated assistant who never forgets to ask for feedback.

✅ Your Benefit: Get more of those valuable reviews without spending extra time or effort. Reach your customers where they are – on their phones – and make it easy for them to share their positive experiences about your restaurant, leading to a stronger online presence with less hassle for you 🚀.

Showcase Social Proof on Your Website 🌐

💡 The Challenge: Potential customers are often hesitant if they don't see reviews from others. They want to know what people are saying before they decide to visit.

🔥 SRM's Solution: Imagine easily adding attractive displays (widgets) of your best reviews directly onto your website. This way, when people visit your site, they immediately see the positive feedback from your happy customers. It's like having your reputation speak for itself right there on your page.

✅ Your Benefit: Build trust instantly with visitors to your website. By showcasing those positive reviews, you make it easier for them to choose your restaurant, turning online interest into real customers walking through your door. It's like having your best recommendations working for you around the clock 🚀.

Analytics to Track Growth and Win Big 📈

💡 The Challenge: It's hard to know how to improve without seeing the bigger picture. Guessing isn't the best way to grow.

🔥 SRM's Solution: Imagine having clear information about how your reviews are growing, what your customers are feeling overall, and how you're doing on different online platforms. We give you easy-to-understand analytics that show you what's working and where you can improve.

✅ Your Benefit: Make smart decisions based on real data, not guesswork. Understand what your customers love and where you can make things even better, helping you attract more customers and stay ahead of the competition 🚀.

Social Media Posts on Autopilot 🤖

💡 The Challenge: Keeping your social media pages active and interesting takes a lot of time and effort. Coming up with new things to post can be tough.

🔥 SRM's Solution: Imagine your best customer reviews automatically turning into engaging posts on your social media! Our system takes those great comments and shares them across your platforms for you.

✅ Your Benefit: Stay visible and keep your social media fresh without spending extra time or brainpower. Let your happy customers do the talking and keep your audience engaged effortlessly 🚀.

AI-Powered Responses That Wow 🧠

💡 The Challenge: You know responding to reviews is important, but finding the time to write thoughtful replies to every comment – positive or negative – can be a real challenge. Ignoring them, though, can give the wrong impression.

🔥 SRM's Solution: Imagine having a smart tool that can help you craft perfect responses to all your reviews. Our AI can generate replies that are engaging and considerate, saving you valuable time while making sure your customers feel heard.

✅ Your Benefit: Keep your customers impressed and engaged without spending hours writing responses. Let our AI assist you in crafting thoughtful replies, allowing you to focus on running your restaurant and building stronger relationships with your diners by showing you value their feedback 🚀.

Seamless API Integration 🔗

💡 The Challenge: When your different business tools don't work together, it can slow down your operations and create extra work.

🔥 SRM's Solution: Imagine if your customer management (CRM) and point-of-sale (POS) systems, along with others, could connect effortlessly. Our system is designed to integrate directly with these tools.

✅ Your Benefit: Streamline your restaurant's workflows and boost efficiency. By connecting your key systems, you can save time, reduce errors, and gain a better understanding of your business, ultimately leading to smoother operations and improved customer service 🚀.

Priority Expert Support When You Need It 🛠️

💡 The Challenge: When you run into a problem with your tools, waiting for help can disrupt your restaurant and even affect your customers.

🔥 SRM's Solution: Our team of experts is always ready to support you, ensuring your system works smoothly. Whether you have a quick question or a more urgent issue, we're here to provide prompt and professional assistance.

✅ Your Benefit: Focus on running your restaurant with peace of mind, knowing that expert help is readily available whenever you need it. We're here to ensure your system runs without a hitch, allowing you to concentrate on your food and your guests 🚀.

Who Is SRM For?

For Passionate Restaurant Owners Ready to Share Their Story and Shine!

Whether you're running a bustling café, a fine-dining establishment, or a casual eatery, SRM is designed to meet your unique needs.

How It Works

Subscribe to SRM

Choose the plan that fits your restaurant best and complete the simple sign-up process.

Your Account is Ready (Within 1-2 Business Days)

We'll handle all the behind-the-scenes setup. Your fully configured SRM account will be delivered to you within 1-2 business days, ready for immediate use.

Start Seeing Results

Once your account is delivered, simply place the provided QR codes on your tables and menus. Your Smart Review Management system is now active and working for you – start enjoying more reviews and a stronger online presence!

Witness the Power of Reviews: Before & After

See how smart review management transforms restaurant's online presence and attracts more customers. Real results, real growth.

🎁 Unlock Exclusive Bonuses to Supercharge Your Success! 🎁

With SRM, you're not just getting tools – you're getting a complete, ready-to-use solution designed to handle the heavy lifting so you can focus on what you do best:

running your amazing restaurant. As a special bonus, you'll also receive:

Automated Review Workflows: Positive reviews? Consider it done! We'll set up the entire system for you, so you don't have to lift a finger to start collecting those valuable 5-star ratings.

AI-Powered Replies: Get personalized, professional responses to every review – both positive and constructive – fully automated and ready to go. Save time and ensure every customer feels heard.

Social Media Integration: Watch your best reviews automatically transform into engaging social media posts – completely hands-free! Keep your social media active and attract more customers without any extra effort.

Custom Review Page: Impress your customers with a professionally designed and fully set-up review page, ready to capture feedback and make a fantastic first impression.
Social Media Scheduler: Stay active and relevant on social media without the constant effort. Our team sets up a scheduler for you, ensuring your profiles are consistently engaging your audience.

Frequently Asked Questions (FAQs) 🤔

How does SRM help my restaurant get more positive reviews?

We automate the entire review process for you. From requesting reviews via email, WhatsApp, or QR codes to ensuring positive feedback is shared on Google and Facebook—SRM takes care of it all. Negative reviews? We route them privately to you for resolution, protecting your online reputation.

I’m not tech-savvy. Will SRM be easy to use?

Absolutely! SRM is designed for simplicity. Plus, we set up everything for you, from workflows to review pages and social media integration. You’ll also have access to expert support whenever you need help.

What happens to negative reviews?

Negative reviews (1–3 stars) are sent privately to your team, giving you the opportunity to address issues before they go public. This ensures your online reputation remains intact while improving customer satisfaction.

Will SRM post reviews on my social media?

Yes! SRM automatically converts your best reviews into engaging social media posts, keeping your profiles active and attractive to potential customers—without you having to lift a finger.

How does SRM integrate with my existing systems?

Our new API integration lets SRM seamlessly connect with your CRM, POS, and other tools. This ensures smooth operations and keeps all your systems in sync for better efficiency.

What kind of support do I get with SRM?

We offer tailored support plans:

1. Email assistance for general queries.

2. WhatsApp support for quicker responses.

3. Dedicated expert groups for premium customers, so you’re never left waiting.

Can I track the growth of my reviews?

Yes! Our analytics feature provides detailed insights into your review growth, platform distribution, and customer feedback patterns, helping you fine-tune your strategy.

What makes SRM better than other review management tools?

SRM isn’t just software—it’s a fully managed solution. From setup to automation, we handle everything so you can focus on running your restaurant. Plus, our advanced features like AI-powered replies and private negative feedback handling are unmatched.

How quickly can I see results?

Many of our clients see improvements in their review count and online reputation within just a few weeks. With everything set up for you, SRM ensures you start strong from day one.

What if I don’t like the system after purchasing?

We’re confident you’ll love SRM! But if you have concerns, our support team is here to help you resolve them or guide you through adjustments to maximize the system’s benefits.

If I don’t have a website, will SRM still work for my restaurant?

Yes, SRM will work perfectly for your restaurant, even without a website! All you need is a domain, and we’ll handle the entire setup for you. From managing reviews to boosting your online visibility, SRM ensures everything works seamlessly to enhance your restaurant’s reputation.

If I don’t have a marketing person, is SRM suitable for my restaurant?

Absolutely! SRM is designed with restaurant owners in mind. With automated review requests, AI-generated responses, and ready-to-use tools, SRM takes care of everything for you. Focus on serving great food while we manage your restaurant's online reputation effortlessly!

Smart Review Management System was created by Cocoon Digital Media LLC, A Mainland Company registered in Dubai with License Number 1211687

Our Office Address is: Office # 104, 1st Floor, Arcade Building, Al Garhoud, Dubai, UAE